Terms of service

Welcome to The Vital Co. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. General
The Vital Co. reserves the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the website after any changes constitutes acceptance of those changes.

2. Products and Services
Any complaint, concern, or claim regarding the Product’s quality, packaging, or performance must be formally submitted in writing to support@thevitalco.in within seven (7) days with pictures and opening video from the date of delivery of the order. Complaints raised after this period shall not be accepted or considered valid.

3. Pricing and Payment
Prices for our products are listed on the website and are subject to change without notice. Payment must be made in full at the time of purchase through our secure payment options.

4. Orders
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, or suspected fraudulent transactions.

5. Shipping
We ship orders as per our Shipping Policy. Delivery timelines are estimates and may vary due to unforeseen circumstances.

6. Returns and Exchanges
We offer exchanges only in case of wrong or defective products received, as detailed in our Refund and Return Policy.

7. Intellectual Property
All content on this website, including images, text, graphics, logos, and designs, is the property of The Vital Co. and is protected by copyright laws. You may not use, reproduce, or distribute any content without written permission.

8. User Conduct
You agree not to use the website for any unlawful purpose or to violate any laws in your jurisdiction.

9. Limitation of Liability
The Vital Co. shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

10. Governing Law
These Terms are governed by and construed in accordance with the laws of India.

11. Contact Information
For any questions about these Terms, please contact us at:

📧 Email: support@thevitalco.in