Refund policy

At The Vital Co., we take great care in delivering your products. However, if you receive a wrong product or a defective product, we offer an exchange only policy.

• Eligibility for Exchange:

  • The product must be unused and in its original packaging.

  • Exchange requests must be raised within 48 hours of receiving the product by contacting us at support@thevitalco.in with order details and product photos as proof.

• No return No refund

  • We do not provide Return & Refunds. Only exchanges are allowed in case of wrong or defective products received.

• Exchange Process:

  • Once your exchange request is approved, we will arrange a replacement for you at the earliest.

  • Exchanged product will be delivered with in 7 days

For any questions regarding exchanges, please write to us at support@thevitalco.in